Search Sort by Newest to OldestOldest to NewestRelevanceA-ZZ-A Fall 2023 Kaufman Hall Report: Performance Improvement, Consumerism, and Payer-Provider Strategies The latest Kaufman Hall Report includes an inside look at strategies for successful payer-provider partnerships in a rapidly changing macroeconomic climate. Research Report 2023 State of the Healthcare Consumer Report: Measuring What Matters Explore the current state of health system growth and performance measurement; progress the industry has made in adopting consumer-centric, relationship-focused metrics; the barriers they face; and the types of decisions and strategies that arise from taking a more consumer-centric approach. Research Report Health System Telemedicine Spend: Flash Intelligence Our latest report uncovers emerging telemedicine spend trends. Research Report Fall 2022 Kaufman Hall Report: Risk-based Contracting in Value-based Care Models The latest Kaufman Hall Report includes an inside look at the rise of risk-based contracting in value-based care models—and key challenges and opportunities for providers and insurers. Research Report 2022 State of the Healthcare Consumer Report In the two and half years since the COVID-19 pandemic hit the United States in March 2020, consumer behavior has shifted dramatically—and potentially irreversibly—in every aspect of American life. Research Report Post-Pandemic Strategies for a Changed Healthcare Marketplace Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report Building Strong Consumer Relationships in the Value-Based Care Era: A New Approach Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report Spring 2022 Kaufman Hall Report: Workforce Dislocation, ESG, Consumerism, and Rising Rates The pandemic and its complex social and economic effects have dislocated the modern workforce. The problem is especially profound in healthcare, where nearly 1 in 5 workers quit their jobs during the pandemic and one-third of nurses plan to leave their current roles by the end of 2022. Research Report 2021 State of Consumerism in Healthcare Survey: Regaining Momentum Momentum for meeting the changing needs of healthcare consumers has stalled in 2021, according to the sixth annual Kaufman Hall State of Consumerism in Healthcare Survey. Research Report National Hospital Flash Report Summary: May 2021 Hospitals and health systems across the country continued to see gains in April compared to devastating losses in the early months of the COVID-19 pandemic. Margins, volumes, and... Research Report 2020 State of Consumerism in Healthcare: The Missing Consumer Kaufman Hall has been tracking the growing influence of consumer decision-making in healthcare—commonly referred to as “consumerism”—for the past five years. Changes in the consumer... Research Report 2019 State of Consumerism in Healthcare: The Bar is Rising The fourth annual report details industry performance related activities designed to enable patients to become wholly involved in their healthcare decisions. Learn more. Research Report
Fall 2023 Kaufman Hall Report: Performance Improvement, Consumerism, and Payer-Provider Strategies The latest Kaufman Hall Report includes an inside look at strategies for successful payer-provider partnerships in a rapidly changing macroeconomic climate. Research Report
2023 State of the Healthcare Consumer Report: Measuring What Matters Explore the current state of health system growth and performance measurement; progress the industry has made in adopting consumer-centric, relationship-focused metrics; the barriers they face; and the types of decisions and strategies that arise from taking a more consumer-centric approach. Research Report
Health System Telemedicine Spend: Flash Intelligence Our latest report uncovers emerging telemedicine spend trends. Research Report
Fall 2022 Kaufman Hall Report: Risk-based Contracting in Value-based Care Models The latest Kaufman Hall Report includes an inside look at the rise of risk-based contracting in value-based care models—and key challenges and opportunities for providers and insurers. Research Report
2022 State of the Healthcare Consumer Report In the two and half years since the COVID-19 pandemic hit the United States in March 2020, consumer behavior has shifted dramatically—and potentially irreversibly—in every aspect of American life. Research Report
Post-Pandemic Strategies for a Changed Healthcare Marketplace Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report
Building Strong Consumer Relationships in the Value-Based Care Era: A New Approach Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report
Spring 2022 Kaufman Hall Report: Workforce Dislocation, ESG, Consumerism, and Rising Rates The pandemic and its complex social and economic effects have dislocated the modern workforce. The problem is especially profound in healthcare, where nearly 1 in 5 workers quit their jobs during the pandemic and one-third of nurses plan to leave their current roles by the end of 2022. Research Report
2021 State of Consumerism in Healthcare Survey: Regaining Momentum Momentum for meeting the changing needs of healthcare consumers has stalled in 2021, according to the sixth annual Kaufman Hall State of Consumerism in Healthcare Survey. Research Report
National Hospital Flash Report Summary: May 2021 Hospitals and health systems across the country continued to see gains in April compared to devastating losses in the early months of the COVID-19 pandemic. Margins, volumes, and... Research Report
2020 State of Consumerism in Healthcare: The Missing Consumer Kaufman Hall has been tracking the growing influence of consumer decision-making in healthcare—commonly referred to as “consumerism”—for the past five years. Changes in the consumer... Research Report
2019 State of Consumerism in Healthcare: The Bar is Rising The fourth annual report details industry performance related activities designed to enable patients to become wholly involved in their healthcare decisions. Learn more. Research Report