Thoughts from Ken Kaufman
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No Rebound in Healthcare Utilization
The stubbornly persistent effects of the COVID pandemic remind us that the organizational goal in 2021 and beyond is NOT to find the way back to a pre-COVID comfort zone, but rather to negotiate and navigate toward being the best performing healthcare organization possible within a fast-changing and uncertain post-COVID business environment.
Thoughts from Ken Kaufman
It’s Hard To Be a Hospital Board in 2021
America is changing in too many ways to count. The political and cultural ramifications of an increasingly pluralistic population are harder and harder to predict and make overall governance of complex healthcare organizations an increasing challenge.
Thoughts from Ken Kaufman
Re-setting the Healthcare Gyroscope
The healthcare gyroscope is a delicate combination of management, governance, and medical attitudes and processes that keeps all complex healthcare organizations functioning in a way that serves the best interests of its patients and associated communities.
Thoughts from Ken Kaufman
Board Dialogue: Podcast with Ken Kaufman - Episode 3: Overcoming the Board’s Post-Pandemic “Languishing”
On this episode, Ken Kaufman, Chair of Kaufman Hall, and Michael Peregrine, Partner at McDermott, discuss the board’s top post-pandemic governance and leadership challenges.
Thoughts from Ken Kaufman
Languishing
A very interesting short article recently appeared in The New York Times that explored the COVID phenomenon of “languishing.” The author defines languishing as “the collective fog we...
Thoughts from Ken Kaufman
The Changing Business Principles of American Healthcare
For a very long time, hospitals have been organized around three principles that inform the way they run their organizations, and how they conduct themselves in the management suite and the board room.
Thoughts from Ken Kaufman
Board Dialogue: Podcast with Ken Kaufman - Episode 2: Post-Pandemic Preparedness
On this episode Michael Peregrine and Ken Kaufman discuss a number of important post-pandemic developments for the board to consider.
Thoughts from Ken Kaufman
Healthcare Costs Post-Pandemic: A Different Perspective
For many hospitals and health systems around the country, COVID-19 threatens to create long-term negative changes to volumes, revenues, and margins on top of the pressures that weighed on hospitals even before the pandemic.
Thoughts from Ken Kaufman
Post-Pandemic Preparation
In the roughly 12 months since the COVID-19 pandemic emerged, America’s hospitals have borne a huge amount of the pressure and accountability for managing the effects of an unknown and unpredictable virus, and more recently for the complex process of disseminating vaccines.
Thoughts from Ken Kaufman
Board Dialogue: Podcast with Ken Kaufman - Episode 1: COVID-19 Rollout Turbulence
A Special Edition Governing Health Series This episode - the first in our new Governing Health special edition series - features Ken Kaufman, Co-Founder and Managing Director of Kaufman...
Thoughts from Ken Kaufman
Skeptics Wanted
Never before have organizations been required to think more rapidly and radically than in the volatile environment of COVID-19, when existing business models are being decimated daily, and organizations need to hit a new target that is hazy at best.
Thoughts from Ken Kaufman
To Advance You Have to Advance
For all organizations, the imperative is to ensure that women and people of color are placed in the most senior leadership positions—not just part of the broader leadership team, but in positions that will place them in the most exclusive groups making the most important decisions.
Thoughts from Ken Kaufman
What Is Your Subscription Bundle?
We can expect that as new entrants continue to encroach on the healthcare space, they will apply the principles of the Product Age and the subscription business model.
Thoughts from Ken Kaufman
Amazon, Shopify, and Telehealth
The Shopify platform means that virtually anyone can be a retail entrepreneur. And a Shopify-style option for hospitals may mean that almost any hospital can offer some level of telehealth services.
Thoughts from Ken Kaufman
Observations on Management
Healthcare organizations have rotated toward a transactional operating platform because that platform is highly correlated to efficient operations, consistent levels of clinical care, and excellent financial performance.
Thoughts from Ken Kaufman
How Telehealth Could Fail
After several years of research and development, the automated teller machine made its first appearance in 1967 at a branch of London’s Barclay’s Bank. Two years later, the first U.S. ATM was installed at a branch of the Chemical Bank on Long Island.
Thoughts from Ken Kaufman
COVID and Consolidation in the Provider Space
Many of us have questions surrounding possible consolidation of the provider space post-COVID. Read the Thoughts from Ken for details about what we could expect.
Thoughts from Ken Kaufman
The State of Play
In a pandemic of uncertain intensity and duration, what is now the appropriate direction for a complex healthcare organization? Read more.
Thoughts from Ken Kaufman
A Real Estate Strategy for Hamburgers and Healthcare
The COVID pandemic has demonstrated the value of McDonald’s real estate strategy. Learn how this applies to healthcare in 2020 and beyond.
Thoughts from Ken Kaufman
Amazon As a Mind Flayer
What does Amazon have in common with the Mind Flayer? What does this mean for the healthcare industry, and how should executives respond?
Thoughts from Ken Kaufman
The Multitasking Enterprise
Hospital leaders have been responding to what will likely be the biggest challenge of their careers. Read more.
Thoughts from Ken Kaufman
A Conversation with Jim Collins
What personal and organizational characteristics would separate winners from losers during and after the COVID pandemic? Read the 4 principles that apply to healthcare leaders.
Thoughts from Ken Kaufman
COVID-19 and Black Lives Matter Lay Bare the Need for Healthcare Change
Data have long told a story of racial disparities in quality of care and in rates of morbidity and mortality from cancers, heart disease, and maternal and child health.
Thoughts from Ken Kaufman
Getting Hospitals Back to their Fighting Weight
The more we learn about the revenue shock that hospitals are experiencing from COVID-19, the clearer it becomes that recovering from that shock will require a rethinking of hospital operations. Read more.
Thoughts from Ken Kaufman
Respond, Recover, and Reimagine
In chaotic times, when good ideas are hard to come by but more important than ever, executives need to find inspiration wherever they can.
Thoughts from Ken Kaufman
Executive Strategies for the Post-COVID Era
Forward-looking senior executives are taking smart steps now to get through the "fog of war" to healthcare’s “whatever comes next.” Read their thoughts on recovering post COVID-19.
Thoughts from Ken Kaufman
COVID-19: No Time for Innumeracy
The most dangerous fallacy about fighting the financial effects of COVID-19 is that it’s necessary to wait for the current uncertainty to clear before developing the financial foundation of an essential recovery plan. Read more.
Thoughts from Ken Kaufman
COVID-19 Could Bring Demand-Side Disruption
For all of Jeff Bezos’ talk about customer centricity, the disruption Amazon has brought is not based on customer demand, but on Amazon’s supply. Read more Thoughts from Ken, Chair of Kaufman Hall.
Thoughts from Ken Kaufman
The Old Strategy Is So Old
With the movement of the internet economy, it’s not just physical versus digital, not just store vs. online; it’s actually more complicated than that. Read more.
Thoughts from Ken Kaufman
Organizing Principles of the Internet Economy
Every day, as we scroll through our news feeds, we are confronted with headlines that paint a picture of what can appear to be business anarchy. Read more about the 5 organizing principles of the internet economy.
Thoughts from Ken Kaufman