When health system leaders are thinking about building a medical office building or ambulatory surgery center as part of their ambulatory and physician affiliation strategy, the first question they should ask is, “Do we need to incentivize physicians in this market with real estate and create owners instead of renters?”

America’s hospitals face significant, ongoing financial instability as the ravages of the COVID-19 pandemic continue to fester.

Challenges to hospital outpatient department reimbursement rates are coming from all directions. As the likelihood of site-neutral payments increases over a range of services, hospitals and health systems must understand which services are most at risk from these changes and determine how quickly they will respond.

Hear from Managing Director, Paul Crnkovich as he discussed the results from our annual State of Consumerism in Healthcare 2021 survey. You will learn about key trends in consumer behavior and how healthcare organizations are strategically positioning themselves moving forward.

Momentum for meeting the changing needs of healthcare consumers has stalled in 2021, according to the sixth annual Kaufman Hall State of Consumerism in Healthcare Survey.

The stubbornly persistent effects of the COVID pandemic remind us that the organizational goal in 2021 and beyond is NOT to find the way back to a pre-COVID comfort zone, but rather to negotiate and navigate toward being the best performing healthcare organization possible within a fast-changing and uncertain post-COVID business environment.