Kaufman, Hall & Associates, Inc. - Privacy Statement, effective as of October 12, 2014

Kaufman, Hall and Associates, Inc. ("Kaufman Hall" or "We") knows that you care about how your personal information is used and shared, and we take your privacy seriously. Kaufman Hall has created this privacy statement ("Privacy Statement") in order to demonstrate our commitment to your privacy. Please read the following to learn more about our privacy policy.

By accessing the Kaufman Hall website at www.kaufmanhall.com, including all related pages and subdomains of www.kaufmanhall.com ("Site"), including any subscription based features or services offered by Kaufman Hall through the Site (collectively, the "Service"), you are accepting and agreeing to the practices outlined in this Privacy Statement.

Business Service

Kaufman Hall's services are designed for businesses and are not intended for use by individual consumers. We only request business information. Please do not provide us with personal contact information.

Information We Collect and How We Use It

You may use the Site to access general information about Kaufman Hall's services and other related topics that may be of interest to your organization. If you choose to obtain access to a secure FTP area to transfer files, and receive information updates and promotional information from Kaufman Hall, you will be required to submit certain personally identifiable business information (such as your name, company name, title, address, business telephone number, and business e-mail address) on this Site. You may also be required to select a unique user ID and a password. Here are the ways you may provide the information, the types of information you may submit and how we may use the information.

Contacting Us

If you wish to receive additional information provided on our Site, we ask you to provide certain information such as your name, email address and business contact information. We store this information and use it to respond to your inquiries.

In addition, from time to time, Kaufman Hall and its affiliates would like to send you details of products and services which we think may be of interest to you, but we will only do this if you have indicated that you wish to receive such communications.

Event Registration

If you wish to attend a Kaufman Hall sponsored event, we ask you to provide certain information such as your name, address, business telephone number and e-mail address. We use this information to contact you regarding the seminar. We will not sell or give away your information to any third-party vendors except as follows. If you wish to pay to attend an event by using the online credit card payment method, information submitted by you that is necessary to process such credit card payment will be provided to a third party online payment vendor. We will not use such information for any other purpose.

Publications

When you sign up online to receive one of our publications, we ask for your name, mailing address, business telephone number and e-mail address. We may use this information to contact you regarding promotions.

Join Our Team

You can submit your resume and other information online to apply for a job with us. We use the information you submit only to evaluate your job application and to contact you regarding possible employment.

Surveys and Questionnaires

We occasionally may ask visitors to our Site to complete online surveys and opinion polls about their activities, attitudes and interests. These surveys help us understand the needs of our Site visitors.

Tracking Activity on Our Site

When browsing our Site, unless specifically requesting a service, personally identifiable information is not collected. However, we track information relating to your usage of our Site that allows us to evaluate the usefulness of our Site, diagnose problems with our server, administer the Site, analyze trends, and gather broad demographic information for aggregate users. This information cannot be tracked to an individual and is used only for statistical reporting.

Information We Share

We do not sell, rent, trade or otherwise disclose personal information about our Site visitors, except as described here. We share your personal information only with entities that are controlled by or under common control of Kaufman Hall. The non-personally identifiable information we gather in aggregate form may be used to improve our site and we may share information provided, as permitted by law, by our Site visitors with service providers we may retain to perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. We may also disclose information about you (i) if we are required to do so by law, or (ii) in response to a request from law enforcement authorities or other government officials.

While we do our best to protect your personal information, Kaufman Hall cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. You are responsible for maintaining the secrecy of your password and any other account information.

Links to Other Sites

On occasion, we provide links to other Web sites for your convenience and information. These sites operate independently from www.kaufmanhall.com and are not under our control. This Privacy Statement does not apply to such sites. We are not responsible for the content of these sites, any products or services that may be offered through these sites, or any other use of these sites. The use of links to such sites outside of www.kaufmanhall.com does not constitute or imply any affiliation with or endorsement of any of the owners of any of the Web sites to which we provide links.

Children Under Age 18

While the content of our page is suitable for audiences of any age, no information should be submitted from those under the age of 18, without the consent of a parent or guardian.

Security

All customer information collected and stored by Kaufman Hall is maintained in a secure corporate data center in the United States. Only employees who need customer information to perform a specific job are granted access to it. All of our employees are kept up to date on our privacy and security practices. We use commercially reasonable measures to secure this Site to protect against unauthorized disclosure, use, alteration or destruction of information in our possession.

Updates to this Privacy Statement

We may update or change this Privacy Statement from time to time and without prior notice to you. We will post a prominent notice on this site's home page and on any pages in which we collect personally identifying information to notify you of any significant changes to our Privacy Statement. Use of information we collect is subject to the Privacy Statement in effect at the time such information is used.

How to Contact Us

If you would like us to update your contact information, remove you from contact lists, or if you have any questions about our information practices, please contact us by:

•Calling us at:

(847) 441-8780

(8:30 a.m. - 5:00 p.m. Central time)

•Online:

You may send us your comments and request information using our online form.

•Writing us at:

5202 Old Orchard Road, Suite N700

Skokie, IL 60077

•E-mailing us at: info@kaufmanhall.com

Conditions of Use

If you decide to visit the Kaufman Hall Site, your visit and any possible dispute over privacy is subject to this Privacy Statement and our Terms of Use, including limitations on damages, arbitration of disputes which are incorporated herein by reference.

Questions or Concerns

If you have any questions or concerns regarding privacy at the Kaufman Hall site, please email info@kaufmanhall.com. Your privacy is important to us and we will make every effort to resolve your concerns.