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In the wake of the COVID-19 pandemic, Kaufman Hall’s Healthcare Leadership Conference (HLC) 2020 moved from its customary home at the Four Seasons Hotel Chicago to a virtual gathering.
Hospitals and health systems across the country closed a tumultuous 2020 with record levels of COVID-19 related hospitalizations and continued poor performance across most metrics in December. Hospital margins fell significantly with declining volumes and outpatient revenues, and escalating expenses compared to 2019.
The COVID-19 pandemic continues to create a volatile operating environment for the nation’s employed physicians. Although physician practices saw some gains in the third quarter of 2020, most performance measures remained well below 2019 levels.
Healthcare organizations have rotated toward a transactional operating platform because that platform is highly correlated to efficient operations, consistent levels of clinical care, and excellent financial performance.
Thoughts from Ken Kaufman
A Special Edition Governing Health Series This episode - the first in our new Governing Health special edition series - features Ken Kaufman, Co-Founder and Managing Director of Kaufman...
Never before have organizations been required to think more rapidly and radically than in the volatile environment of COVID-19, when existing business models are being decimated daily, and organizations need to hit a new target that is hazy at best.
For all organizations, the imperative is to ensure that women and people of color are placed in the most senior leadership positions—not just part of the broader leadership team, but in positions that will place them in the most exclusive groups making the most important decisions.