Our Most Popular Insights
National Hospital Flash Report Summary: August 2021
A resurgence of COVID-19 cases from rapid spread of the highly contagious Delta variant is raising new uncertainties for hospitals and health systems across the country.
Physician Flash Report: August 2021
Physician groups across the country saw productivity and revenue improvements in the second quarter compared to pre-pandemic levels seen in Q4 2019.
National Hospital Flash Report Summary: June 2021
The nation’s hospitals and health systems continued to see gains across key metrics in May compared to dramatic losses experienced in the early months of the COVID-19 pandemic. Volumes and margins both increased compared to 2020 levels, but remain down compared to 2019.
Physician Flash Report: June 2021
Physician groups across the country continued to see key performance metrics return to near pre-pandemic levels in the first quarter of 2021, suggesting an end to the volatility driven by COVID-19 that rocked practices throughout 2020.
Thoughts from Ken Kaufman
What Would You Do If You Were CEO of State Farm?
The well-worn phrase “culture eats strategy for breakfast” has new relevance in American business these days. Take the case of State Farm insurance. For almost ten years, Green Bay...
Getting Culture Right
Today, American culture is changing so quickly and with such a high degree of nuance that it is increasingly difficult both to interpret and to navigate. However, navigating how those...
No Rebound in Healthcare Utilization
The stubbornly persistent effects of the COVID pandemic remind us that the organizational goal in 2021 and beyond is NOT to find the way back to a pre-COVID comfort zone, but rather to negotiate and navigate toward being the best performing healthcare organization possible within a fast-changing and uncertain post-COVID business environment.