Insights from Kenneth Kaufman

Unlikely Leaders thumbnail
Unlikely Leaders thumbnail

Unlikely Leaders

There is an old saying in sports: “We’re looking for character, not characters.” What does this mean for your organization? Read more Thoughts from Ken.
Thoughts from Ken Kaufman
Illustration of #1 foam hand
Illustration of #1 foam hand

Protectionism vs. Performance

The instinct of legacy organizations, confronted with a new business model, is to close ranks. In many cases, this means first trying to save the existing culture. Read how your organization can learn and improve.
Thoughts from Ken Kaufman
Illustration of costs
Illustration of costs

Getting Serious about Costs, Revisited

Hospitals’ traditional facility footprint simply is no longer aligned with the realities of how healthcare is being delivered today, or how it will be delivered in the future. Read more from Thoughts from Ken.
Thoughts from Ken Kaufman
Pop-up book of vintage houses and hospital
Pop-up book of vintage houses and hospital

Healthcare’s Pop-Up

Why on earth would Taco Bell be getting into the hotel business? And what is a “pop-up hotel”? Read more in this week's Thoughts from Ken Kaufman.
Thoughts from Ken Kaufman
Funnel Business Model
Funnel Business Model

The Funnel Business Model of the Internet

As Ken Kaufman speaks with healthcare executives around the country, he receives many questions about the CVS Health/Aetna and UnitedHealth/Optum business models. Read more about his take on the matter.
Thoughts from Ken Kaufman
style matters
style matters

Style Matters

Having worked in healthcare for more than 40 years, I frequently am told stories about people’s encounters with the U.S. healthcare system. Here is one I heard recently from a friend of mine that got me thinking about the word "patient" and how I'd like my healthcare provider to think of me.
Thoughts from Ken Kaufman