Insights from Kenneth Kaufman
Data have long told a story of racial disparities in quality of care and in rates of morbidity and mortality from cancers, heart disease, and maternal and child health.
The more we learn about the revenue shock that hospitals are experiencing from COVID-19, the clearer it becomes that recovering from that shock will require a rethinking of hospital operations. Read more.
In chaotic times, when good ideas are hard to come by but more important than ever, executives need to find inspiration wherever they can.
Forward-looking senior executives are taking smart steps now to get through the "fog of war" to healthcare’s “whatever comes next.” Read their thoughts on recovering post COVID-19.
The most dangerous fallacy about fighting the financial effects of COVID-19 is that it’s necessary to wait for the current uncertainty to clear before developing the financial foundation of an essential recovery plan. Read more.
For all of Jeff Bezos’ talk about customer centricity, the disruption Amazon has brought is not based on customer demand, but on Amazon’s supply. Read more Thoughts from Ken, Chair of Kaufman Hall.