Substantially increase revenue by improving cycle efficiency and reducing cost to collect
Our healthcare revenue cycle experts work with hospitals, health systems, and physician organizations to pinpoint opportunities to increase efficiency, successfully appeal denied claims, and improve point-of-service collections.
Our deep expertise in revenue cycle optimization reduces the risk of denials. The result: revenue cycle performance that exceeds national benchmarks, with reduced days in accounts receivable and increased clean claims rates and point-of-service collections.
Key areas of focus include self-pay collections, denials rates, clean claims rates, cost to collect, bad debt, and payment trends by payer.
We work with your revenue cycle teams to tailor education and training programs to the needs of your staff and physicians.
Determine where processes could be strengthened to improve efficiency, increase collections, and improve the patient financial experience.
Real-time, actionable data on revenue cycle performance by organization and team member to support short- and long-term success.
We apply significant knowledge of revenue cycle best practices and technologies to identify strategies for enhanced performance, from the front end to the back.
Our consultants help healthcare organizations increase net patient service revenue by increasing clean claims rates, enhancing accuracy and efficiency at every step in the revenue cycle process, integrating revenue cycle technologies, and improving payer contract management.
Commitment and Path Required in Change Management to Create a Sustainable Impact
In 2021, Carilion Clinic, a $2 billion revenue, eight-hospital integrated system in Roanoke, Virginia, was facing a problem familiar to many systems around the country: stubbornly high average length of stay (ALOS) hurting Carilion’s efforts to serve its community.