Transformational Change. Sustainable Improvement.
What we Do
Most healthcare organizations are feeling the pressure to get to a new normal cost of care while continuing to improve the quality, patient experience, and outcomes of services they deliver. Hospitals and health systems partner with us to increase net patient service revenue through targeted performance improvement initiatives that leverage a disciplined, data-driven approach.
Our experts have the expertise and tools to help clients drive transformational change across all areas and achieve breakthrough performance improvement.
Identify opportunities for improvement
at your organization
What's Your Goal Today?
Our healthcare performance improvement experts partner with organizations to identify opportunities for improvement,
prioritize initiatives, guide implementation, and achieve long-term gains in performance.
Increase Workforce Productivity
Assign the clinician with the right education and experience, while optimizing costs
Identify opportunities to reduce variation in clinical cost, quality, and patient outcomes
Strengthen Physician Integration
Design and implement strategies for effective physician alignment and integration
Revenue Cycle Processes
Increase revenue by enhancing cycle performance and efficiency through process redesign, contract management, and more
Reduce Supply Chain and Purchased Services Costs
Manage the costs of products and services within your healthcare organization to drive immediate savings
Structure an effective care delivery system to provide the access, pricing, and quality consumers want
We’re Not Just Advisors—We’re Your Partners
Performance improvement requires challenging data collection and analysis, politically sensitive decisions, complex change management, and vigilant monitoring and reporting to ensure that costs don’t creep back in. Our consultants can help you strengthen organizational capabilities to achieve widespread and sustainable results.
Lance Robinson, Managing Director
Lance leads our Performance Improvement practice and works with healthcare leaders nationwide to help them redefine performance improvement with data-driven insights and solutions for achieving sustainable results.
Todd Fitz, Managing Director
Todd provides strategic planning counsel to hospitals, health systems, and physician organizations nationwide, focusing on network development, partnership strategy and integration, and performance improvement.
Walter Morrissey, m.d., Managing Director
Walter assists healthcare leaders in designing and rationalizing regional delivery networks, developing clinical and physician alignment strategies, and implementing clinical transformation initiatives to drive quality and value.
Annie Melikian, Senior Vice President
Annie has more than 20 years of management experience in major healthcare organizations, including more than a decade as a senior finance executive. She advises healthcare executives on a variety of financial and strategic initiatives.
Kristopher Goetz, Senior Vice President
Kris has led numerous organizations through major cost-transformation initiatives. He focuses on labor costs, and advises hospitals on the best ways to improve efficiencies, reduce waste, and eliminate redundancies.
Lori Pilla, R.N., Senior Vice President
Lori advises healthcare executives on strategic, financial, and clinical performance improvement initiatives. Her areas of expertise include clinical best practices, operations, supply chain management, and data-driven performance improvement.