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Independent, Objective Insight on Performance Improvement

Most healthcare organizations are feeling the pressure to get to a new normal cost of care while continuing to improve the quality, patient experience, and outcomes of services they deliver. Hospitals and health systems partner with us to increase net patient service revenue through targeted performance improvement initiatives that leverage a disciplined, data-driven approach.

Our experts have the expertise and tools to help clients drive transformational change across all areas and achieve breakthrough performance improvement.

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What's Your Goal Today?

Our healthcare performance improvement experts partner with organizations to identify opportunities for improvement, prioritize initiatives, guide implementation, and achieve long-term gains in performance.

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Workforce

Successfully recruit and retain the patient care workforce

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Non-Labor Strategy

Manage the costs of products and services within your healthcare organization to drive immediate savings

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Care Transitions

Ensure patients get the right care, in the right setting, at the right time—every time

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Revenue Cycle Process

Increase revenue by enhancing cycle performance and efficiency through process redesign, contract management, and more

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Clinical Variation

Identify opportunities to reduce variation in clinical cost, quality, and patient outcomes

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Merger Integration

Creating value requires a focused approach

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Delivery Network Optimization

Structure an effective care delivery system to provide the access, pricing, and quality consumers want

Featured Content
2022 State of Healthcare Performance Improvement Report

Our 2022 report highlights performance improvement trends in the areas of workforce, volume and revenue, supplies and purchased services, and the physician enterprise. Each section also provides “action items” that can enhance both short-term and long-term performance.

We’re Not Just Advisors—We’re Your Partners

Performance improvement requires challenging data collection and analysis, politically sensitive decisions, complex change management, and vigilant monitoring and reporting to ensure that costs don’t creep back in. Our consultants can help you strengthen organizational capabilities to achieve widespread and sustainable results.

John Headshot
John Bauerlein is a Senior Vice President with Kaufman Hall’s Strategic and Financial Planning practice, focused on Performance Improvement. His responsibilities include assessment analysis and implementation of operational improvement initiatives, and evaluation &preparation of partnership efficiency opportunities for hospitals and health systems.
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Joni Coccagna
With more than 30 years of healthcare experience, Joni Coccagna works with hospitals and health systems nationwide to optimize performance improvement with data-driven solutions that help organizations navigate the ever-changing healthcare environment. Her areas of expertise include hospital and health system operations, change management, & more.
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Gregg Lambert
Gregg leads the Non-Labor segment of the Performance Improvement practice. He works with hospitals and health systems to reduce non-labor costs and improve supply chain operations, while maintaining quality and satisfaction.
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David Murdock headshot
David Murdock is a Senior Vice President in Kaufman Hall’s Performance Improvement practice. His responsibilities include providing advisory services to hospitals and health systems nationwide, focusing on performance and quality improvement, management analytics, workforce productivity, and performance excellence.
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Brian Pisarsky headshot
Brian advises healthcare executives on major cost reduction, length of stay, and patient throughput initiatives, including building efficiencies, reducing waste, eliminating redundancies, and ensuring accurate portrayal of entry status assignment. 
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Talk with us today to discuss performance improvement opportunities at your organization!