Transformational Change. Sustainable Improvement.

What we Do

Most healthcare organizations are feeling the pressure to get to a new normal cost of care while continuing to improve the quality, patient experience, and outcomes of services they deliver. Hospitals and health systems partner with us to increase net patient service revenue through targeted performance improvement initiatives that leverage a disciplined, data-driven approach.

Our experts have the expertise and tools to help clients drive transformational change across all areas and achieve breakthrough performance improvement.

Identify opportunities for improvement
at your organization

What's Your Goal Today?

Our healthcare performance improvement experts partner with organizations to identify opportunities for improvement,
prioritize initiatives, guide implementation, and achieve long-term gains in performance.

Increase Workforce Productivity


Assign the clinician with the right education and experience, while optimizing costs

Reduce Care
Variation


Identify opportunities to reduce variation in clinical cost, quality, and patient outcomes

Strengthen Physician Integration


Design and implement strategies for effective physician alignment and integration

Improve End-to-End
Revenue Cycle Processes


Increase revenue by enhancing cycle performance and efficiency through process redesign, contract management, and more

Reduce Supply Chain and Purchased Services Costs


Manage the costs of products and services within your healthcare organization to drive immediate savings

Optimize Health
System Synergies


Structure an effective care delivery system to provide the access, pricing, and quality consumers want

We’re Not Just Advisors—We’re Your Partners

Performance improvement requires challenging data collection and analysis, politically sensitive decisions, complex change management, and vigilant monitoring and reporting to ensure that costs don’t creep back in. Our consultants can help you strengthen organizational capabilities to achieve widespread and sustainable results.

Lance-Robinson

Lance Robinson, Managing Director

Lance leads the Performance Improvement practice. He works with healthcare leaders nationwide to help them redefine performance improvement with data-driven insights and solutions for achieving sustainable results.
Learn More About Lance
Brian Pisarsky

Brian Pisarsky, Senior Vice President

Brian advises healthcare executives on major cost reduction, length of stay, and patient throughput initiatives, including building efficiencies, reducing waste, eliminating redundancies, and ensuring accurate portrayal of entry status assignment. 
Learn More About Brian
Mark Newton

Mark Newton, Senior Vice President

Mark is a leader in the Performance Improvement practice, with a focus on Revenue Cycle optimization. He works to implement sustainable, data-driven performance improvement strategies.
Learn More About Mark
Gregg Lambert

Gregg Lambert, Senior Vice President

Gregg leads the Non-Labor segment of the Performance Improvement practice. He works with hospitals and health systems to reduce non-labor costs and improve supply chain operations, while maintaining quality and satisfaction.
Learn More About Gregg
George Kis

George Kis, Senior Vice President

George is a leader in the Performance Improvement practice, with a focus on Workforce optimization. He helps healthcare executives deliver innovative solutions that improve operational spend.
Learn More About George
Therese Fitzpatrick

Therese A. Fitzpatrick, Ph.D., RN, FAAN

Therese Fitzpatrick is a leader in Kaufman Hall’s Performance Improvement practice, and helps healthcare executives assess clinical and operational performance, and develop effective strategies to enhance efficiencies and optimize staffing.
Learn More About Therese A.

Talk with us today to discuss performance improvement opportunities at your organization

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