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Independent, Objective Insight on Performance Improvement
Most healthcare organizations are feeling the pressure to get to a new normal cost of care while continuing to improve the quality, patient experience, and outcomes of services they deliver. Hospitals and health systems partner with us to increase net patient service revenue through targeted performance improvement initiatives that leverage a disciplined, data-driven approach.
Our experts have the expertise and tools to help clients drive transformational change across all areas and achieve breakthrough performance improvement.
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What's Your Goal Today?
Our healthcare performance improvement experts partner with organizations to identify opportunities for improvement, prioritize initiatives, guide implementation, and achieve long-term gains in performance.
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Non-Labor Strategy
Manage the costs of products and services within your healthcare organization to drive immediate savings
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Care Transitions
Ensure patients get the right care, in the right setting, at the right time—every time
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Revenue Cycle Process
Increase revenue by enhancing cycle performance and efficiency through process redesign, contract management, and more
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Clinical Variation
Identify opportunities to reduce variation in clinical cost, quality, and patient outcomes
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Delivery Network Optimization
Structure an effective care delivery system to provide the access, pricing, and quality consumers want
Featured Content
2022 State of Healthcare Performance Improvement Report
Our 2022 report highlights performance improvement trends in the areas of workforce, volume and revenue, supplies and purchased services, and the physician enterprise. Each section also provides “action items” that can enhance both short-term and long-term performance.
We’re Not Just Advisors—We’re Your Partners
Performance improvement requires challenging data collection and analysis, politically sensitive decisions, complex change management, and vigilant monitoring and reporting to ensure that costs don’t creep back in. Our consultants can help you strengthen organizational capabilities to achieve widespread and sustainable results.
Lance leads the Performance Improvement practice. He works with healthcare leaders nationwide to help them redefine performance improvement with data-driven insights and solutions for achieving sustainable results.
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Daniel Mujica is Chief of Staff, SVP of Management Consulting Operations at Kaufman Hall, with a focus on revenue cycle and performance improvement optimization.
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Therese Fitzpatrick is a leader in Kaufman Hall’s Performance Improvement practice, and helps healthcare executives assess clinical and operational performance, and develop effective strategies to enhance efficiencies and optimize staffing.
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Jill Annala-Rogers is a Senior Vice President in Kaufman Hall’s Strategic and Financial Planning practice, specializing in Performance Improvement.
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John Bauerlein is a Senior Vice President with Kaufman Hall’s Strategic and Financial Planning practice, focused on Performance Improvement. His responsibilities include assessment analysis and implementation of operational improvement initiatives, and evaluation &preparation of partnership efficiency opportunities for hospitals and health systems.
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With more than 30 years of healthcare experience, Joni Coccagna works with hospitals and health systems nationwide to optimize performance improvement with data-driven solutions that help organizations navigate the ever-changing healthcare environment. Her areas of expertise include hospital and health system operations, change management, & more.
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Gregg leads the Non-Labor segment of the Performance Improvement practice. He works with hospitals and health systems to reduce non-labor costs and improve supply chain operations, while maintaining quality and satisfaction.
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David Murdock is a Senior Vice President in Kaufman Hall’s Performance Improvement practice. His responsibilities include providing advisory services to hospitals and health systems nationwide, focusing on performance and quality improvement, management analytics, workforce productivity, and performance excellence.
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Mark is a leader in the Performance Improvement practice, with a focus on Revenue Cycle optimization. He works to implement sustainable, data-driven performance improvement strategies.
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Shawna is a Senior Vice President in Kaufman Hall’s Strategic and Financial Planning practice, specializing in Performance Improvement.
Brian advises healthcare executives on major cost reduction, length of stay, and patient throughput initiatives, including building efficiencies, reducing waste, eliminating redundancies, and ensuring accurate portrayal of entry status assignment.
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Max Timm is a Senior Vice President at Kaufman Hall and a member of the Strategic and Financial Planning practice.
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Contact Us
Talk with us today to discuss performance improvement opportunities at your organization!
Performance Improvement Featured Insights
Thoughts from Ken Kaufman
Comments on Current Management Issues in the Healthcare C-Suite: Management of Labor in Trying Financial Circumstances
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The State of Hospitals Nationwide and Healthcare Borrowing Trends
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Rating Agency Summer 2023 Update
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