Transformational Change. Sustainable Improvement.
What we Do
Most healthcare organizations are feeling the pressure to get to a new normal cost of care while continuing to improve the quality, patient experience, and outcomes of services they deliver. Hospitals and health systems partner with us to increase net patient service revenue through targeted performance improvement initiatives that leverage a disciplined, data-driven approach.
Our experts have the expertise and tools to help clients drive transformational change across all areas and achieve breakthrough performance improvement.
Identify opportunities for improvement
at your organization
What's Your Goal Today?
Our healthcare performance improvement experts partner with organizations to identify opportunities for improvement, prioritize initiatives, guide implementation, and achieve long-term gains in performance.
Workforce Recovery
Strategies for restoring the healthcare workforce
Reduce Care
Variation
Identify opportunities to reduce variation in clinical cost, quality, and patient outcomes
Improve End-to-End
Revenue Cycle Processes
Increase revenue by enhancing cycle performance and efficiency through process redesign, contract management, and more
Care Transition
Ensure patients get the right care, in the right setting, at the right time—every time
Reduce Supply Chain and Purchased Services Costs
Manage the costs of products and services within your healthcare organization to drive immediate savings
Optimize Health
System Synergies
Structure an effective care delivery system to provide the access, pricing, and quality consumers want
How Predictive Analytics in Nurse Staffing Saves One Hospital $1M Each Year
HealthLeaders explores how Tower Health partnered with Kaufman Hall to develop a staffing plan that led to reduced nursing turnover, improved job satisfaction and major cost savings—through the power of predictive analytics and workforce optimization.
We’re Not Just Advisors—We’re Your Partners
Performance improvement requires challenging data collection and analysis, politically sensitive decisions, complex change management, and vigilant monitoring and reporting to ensure that costs don’t creep back in. Our consultants can help you strengthen organizational capabilities to achieve widespread and sustainable results.

Lance Robinson, Managing Director, Performance Improvement Service Line Lead

Brian Pisarsky, Senior Vice President

Mark Newton, Senior Vice President

Gregg Lambert, Senior Vice President

Therese A. Fitzpatrick, Ph.D., RN, FAAN
Talk with us today to discuss performance improvement opportunities at your organization
Featured Performance Improvement Insights

Viewing Workforce Needs with a Beginner’s Mind


Spring 2022 Kaufman Hall Report: Workforce Dislocation, ESG, Consumerism, and Rising Rates


A Special Workforce Edition of the National Hospital Flash Report

