Consumer data, insights, and principles are critically important to growing covered lives and improving performance in value-based care.

As the healthcare delivery system evolves, consumer strategies and value-based approaches can and should operate in tandem. Organizations that pursue both strategies together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants.

Meet the Author
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Max Timm

Senior Vice President
Max Timm is a Senior Vice President at Kaufman Hall and a member of the Strategic and Financial Planning practice.
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