Search Sort by Newest to OldestOldest to NewestRelevanceA-ZZ-A Pagination Current page 1 Page 2 Next page › Last page Last 2019 State of Consumerism in Healthcare: The Bar is Rising The fourth annual report details industry performance related activities designed to enable patients to become wholly involved in their healthcare decisions. Learn more. Research Report 2020 State of Consumerism in Healthcare: The Missing Consumer Kaufman Hall has been tracking the growing influence of consumer decision-making in healthcare—commonly referred to as “consumerism”—for the past five years. Changes in the consumer... Research Report Creating Patient-Centered Access to Care When your mother is sick, do you give her the number to your health system’s call center and hope for the best? Or do you start working your relationships to figure out how to get her... Article 2021 State of Consumerism in Healthcare Survey: Regaining Momentum Momentum for meeting the changing needs of healthcare consumers has stalled in 2021, according to the sixth annual Kaufman Hall State of Consumerism in Healthcare Survey. Research Report The Virtuous Cycle of Today’s Macroeconomy A googol is a 1 followed by 100 zeros. There are bigger numbers, and words for those bigger numbers, but a googol is as large a number as I am likely to need. In fact, the number of... Blog Integrating the Consumer—A Practical Approach for Healthcare Organizations Well-resourced competitors to hospitals and health systems are aggressively using consumer-focused strategies to gain a foothold in the industry. Providers that integrate consumer... Article Amazon and One Medical: What’s Going on Here? Amazon’s recent acquisition of primary care company One Medical raises critical questions about what impact this deal could have on the way health care is delivered in the United States. Article Post-Pandemic Strategies for a Changed Healthcare Marketplace Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report Building Strong Consumer Relationships in the Value-Based Care Era: A New Approach Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report 2022 State of the Healthcare Consumer Report In the two and half years since the COVID-19 pandemic hit the United States in March 2020, consumer behavior has shifted dramatically—and potentially irreversibly—in every aspect of American life. Research Report A Watershed Moment: Recommendations and Insights for the Health Information Profession to Meet the Emerging Needs of the Modern Healthcare Consumer The modern consumer’s experience with information about their health and healthcare is simultaneously plentiful and overwhelming. White paper Building Relationships with the Modern Healthcare Consumer Webinar Listen to Kaufman Hall and Sg2 experts as they co-present highlights from recent annual research data regarding the evolving Healthcare Consumer. You will gain insight on the steps that... Webinar Pagination Current page 1 Page 2 Next page › Last page Last
2019 State of Consumerism in Healthcare: The Bar is Rising The fourth annual report details industry performance related activities designed to enable patients to become wholly involved in their healthcare decisions. Learn more. Research Report
2020 State of Consumerism in Healthcare: The Missing Consumer Kaufman Hall has been tracking the growing influence of consumer decision-making in healthcare—commonly referred to as “consumerism”—for the past five years. Changes in the consumer... Research Report
Creating Patient-Centered Access to Care When your mother is sick, do you give her the number to your health system’s call center and hope for the best? Or do you start working your relationships to figure out how to get her... Article
2021 State of Consumerism in Healthcare Survey: Regaining Momentum Momentum for meeting the changing needs of healthcare consumers has stalled in 2021, according to the sixth annual Kaufman Hall State of Consumerism in Healthcare Survey. Research Report
The Virtuous Cycle of Today’s Macroeconomy A googol is a 1 followed by 100 zeros. There are bigger numbers, and words for those bigger numbers, but a googol is as large a number as I am likely to need. In fact, the number of... Blog
Integrating the Consumer—A Practical Approach for Healthcare Organizations Well-resourced competitors to hospitals and health systems are aggressively using consumer-focused strategies to gain a foothold in the industry. Providers that integrate consumer... Article
Amazon and One Medical: What’s Going on Here? Amazon’s recent acquisition of primary care company One Medical raises critical questions about what impact this deal could have on the way health care is delivered in the United States. Article
Post-Pandemic Strategies for a Changed Healthcare Marketplace Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report
Building Strong Consumer Relationships in the Value-Based Care Era: A New Approach Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report
2022 State of the Healthcare Consumer Report In the two and half years since the COVID-19 pandemic hit the United States in March 2020, consumer behavior has shifted dramatically—and potentially irreversibly—in every aspect of American life. Research Report
A Watershed Moment: Recommendations and Insights for the Health Information Profession to Meet the Emerging Needs of the Modern Healthcare Consumer The modern consumer’s experience with information about their health and healthcare is simultaneously plentiful and overwhelming. White paper
Building Relationships with the Modern Healthcare Consumer Webinar Listen to Kaufman Hall and Sg2 experts as they co-present highlights from recent annual research data regarding the evolving Healthcare Consumer. You will gain insight on the steps that... Webinar