Search Sort by Newest to OldestOldest to NewestRelevanceA-ZZ-A The Current State of Healthcare Price Transparency Hospitals and health insurers were more compliant with price transparency laws and regulations in 2023, according to healthcare price data company Turquoise Health. Carol Skenes, Principal Strategist at Turquoise, joins the podcast to talk more about what this data means for consumers and the healthcare industry. Podcast 2023 State of the Healthcare Consumer Report: Measuring What Matters Explore the current state of health system growth and performance measurement; progress the industry has made in adopting consumer-centric, relationship-focused metrics; the barriers they face; and the types of decisions and strategies that arise from taking a more consumer-centric approach. Research Report Building Relationships with the Modern Healthcare Consumer Webinar Listen to Kaufman Hall and Sg2 experts as they co-present highlights from recent annual research data regarding the evolving Healthcare Consumer. You will gain insight on the steps that... Webinar A Watershed Moment: Recommendations and Insights for the Health Information Profession to Meet the Emerging Needs of the Modern Healthcare Consumer The modern consumer’s experience with information about their health and healthcare is simultaneously plentiful and overwhelming. White paper 2022 State of the Healthcare Consumer Report In the two and half years since the COVID-19 pandemic hit the United States in March 2020, consumer behavior has shifted dramatically—and potentially irreversibly—in every aspect of American life. Research Report Building Strong Consumer Relationships in the Value-Based Care Era: A New Approach Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report Meeting Behavioral Health Needs Through Partnership Kaufman Hall managing directors Courtney Midanek and Dawn Samaris discuss how health systems are trying to play a more holistic role in meeting behavioral health needs in their communities, and how a partnership strategy can help them achieve their goals. Podcast 2021 State of Consumerism in Healthcare Survey: Regaining Momentum Momentum for meeting the changing needs of healthcare consumers has stalled in 2021, according to the sixth annual Kaufman Hall State of Consumerism in Healthcare Survey. Research Report 2020 State of Consumerism in Healthcare: The Missing Consumer Kaufman Hall has been tracking the growing influence of consumer decision-making in healthcare—commonly referred to as “consumerism”—for the past five years. Changes in the consumer... Research Report
The Current State of Healthcare Price Transparency Hospitals and health insurers were more compliant with price transparency laws and regulations in 2023, according to healthcare price data company Turquoise Health. Carol Skenes, Principal Strategist at Turquoise, joins the podcast to talk more about what this data means for consumers and the healthcare industry. Podcast
2023 State of the Healthcare Consumer Report: Measuring What Matters Explore the current state of health system growth and performance measurement; progress the industry has made in adopting consumer-centric, relationship-focused metrics; the barriers they face; and the types of decisions and strategies that arise from taking a more consumer-centric approach. Research Report
Building Relationships with the Modern Healthcare Consumer Webinar Listen to Kaufman Hall and Sg2 experts as they co-present highlights from recent annual research data regarding the evolving Healthcare Consumer. You will gain insight on the steps that... Webinar
A Watershed Moment: Recommendations and Insights for the Health Information Profession to Meet the Emerging Needs of the Modern Healthcare Consumer The modern consumer’s experience with information about their health and healthcare is simultaneously plentiful and overwhelming. White paper
2022 State of the Healthcare Consumer Report In the two and half years since the COVID-19 pandemic hit the United States in March 2020, consumer behavior has shifted dramatically—and potentially irreversibly—in every aspect of American life. Research Report
Building Strong Consumer Relationships in the Value-Based Care Era: A New Approach Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report
Meeting Behavioral Health Needs Through Partnership Kaufman Hall managing directors Courtney Midanek and Dawn Samaris discuss how health systems are trying to play a more holistic role in meeting behavioral health needs in their communities, and how a partnership strategy can help them achieve their goals. Podcast
2021 State of Consumerism in Healthcare Survey: Regaining Momentum Momentum for meeting the changing needs of healthcare consumers has stalled in 2021, according to the sixth annual Kaufman Hall State of Consumerism in Healthcare Survey. Research Report
2020 State of Consumerism in Healthcare: The Missing Consumer Kaufman Hall has been tracking the growing influence of consumer decision-making in healthcare—commonly referred to as “consumerism”—for the past five years. Changes in the consumer... Research Report