Search Sort by Newest to OldestOldest to NewestRelevanceA-ZZ-A Healthcare’s Post-Growth Reset echnology and retail-focused companies from Amazon to Oscar Health to CVS/Aetna, just to name a few, have taken ambitious steps into healthcare with offerings for everything from primary care to ambulatory clinics to new, consumer-focused insurance plans. Article Building Strong Consumer Relationships in the Value-Based Care Era: A New Approach Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report Integrating the Consumer—A Practical Approach for Healthcare Organizations Well-resourced competitors to hospitals and health systems are aggressively using consumer-focused strategies to gain a foothold in the industry. Providers that integrate consumer... Article The Virtuous Cycle of Today’s Macroeconomy A googol is a 1 followed by 100 zeros. There are bigger numbers, and words for those bigger numbers, but a googol is as large a number as I am likely to need. In fact, the number of... Blog 2021 State of Consumerism in Healthcare Survey: Regaining Momentum Momentum for meeting the changing needs of healthcare consumers has stalled in 2021, according to the sixth annual Kaufman Hall State of Consumerism in Healthcare Survey. Research Report 2020 State of Consumerism in Healthcare: The Missing Consumer Kaufman Hall has been tracking the growing influence of consumer decision-making in healthcare—commonly referred to as “consumerism”—for the past five years. Changes in the consumer... Research Report
Healthcare’s Post-Growth Reset echnology and retail-focused companies from Amazon to Oscar Health to CVS/Aetna, just to name a few, have taken ambitious steps into healthcare with offerings for everything from primary care to ambulatory clinics to new, consumer-focused insurance plans. Article
Building Strong Consumer Relationships in the Value-Based Care Era: A New Approach Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants. Research Report
Integrating the Consumer—A Practical Approach for Healthcare Organizations Well-resourced competitors to hospitals and health systems are aggressively using consumer-focused strategies to gain a foothold in the industry. Providers that integrate consumer... Article
The Virtuous Cycle of Today’s Macroeconomy A googol is a 1 followed by 100 zeros. There are bigger numbers, and words for those bigger numbers, but a googol is as large a number as I am likely to need. In fact, the number of... Blog
2021 State of Consumerism in Healthcare Survey: Regaining Momentum Momentum for meeting the changing needs of healthcare consumers has stalled in 2021, according to the sixth annual Kaufman Hall State of Consumerism in Healthcare Survey. Research Report
2020 State of Consumerism in Healthcare: The Missing Consumer Kaufman Hall has been tracking the growing influence of consumer decision-making in healthcare—commonly referred to as “consumerism”—for the past five years. Changes in the consumer... Research Report