Search Sort by Newest to OldestOldest to NewestRelevanceA-ZZ-A Pagination First page First Previous page ‹ Page 1 Current page 2 Page 3 … Next page › Last page Last Partnerships to Build and Sustain Adult Learning Programs Look beyond universities to a wider community of partners that can help build and sustain relevant and engaging adult learning programs. Blog A Customer-Centric Strategic Planning Process Sustaining Higher Ed is a monthly blog dedicated to helping college administrators and board trustees lead their organizations toward greater financial stability so they can stay on... Blog If Students Are Customers, Are Colleges and Universities Retailers? Sustaining Higher Ed is a monthly blog dedicated to helping college administrators and board trustees lead their organizations toward greater financial stability so they can stay on... Blog Customer-Centric Brand Management for Higher Ed The focus on the customer is critical because it is the customer who defines the brand. Put simply, a college or university’s brand is what its customers—current and potential—perceive it to be. In the long run, retaining current customers and attracting new ones is far more important than maintaining the brand. Blog How Desired Customer Outcomes Can Drive Innovation in Higher Ed The process of defining desired customer outcomes requires work, and that task is made more complicated for higher ed institutions because their services are often delivered over a course of years and extend across multiple areas, including academics, student housing, campus life, and job placement. Blog From Strategy to Execution: The Four A’s in Academia The unique characteristics of academic institutions can compound the difficulties, but colleges and universities that are serious about putting their strategy into action need to face this challenge head on. Blog As Pandemic Pushes Higher Ed Closer to Demographic Cliff, Institutions Must Consider Strategic Options The pandemic’s effects on enrollment offer a preview of what lies ahead for colleges and universities as they approach the demographic cliff. Now is the time to consider what strategic options are available to your institution. Blog Choosing What Not to Do Sustaining Higher Ed is a monthly blog dedicated to helping college administrators and board trustees lead their organizations toward greater financial stability so they can stay on... Blog 4 Best Practices in Financial Planning for Higher Education, 2nd Edition Given the number and magnitude of external pressures in higher education, the need for robust long-range financial planning is more critical than ever. In addition, Boards are increasingly asking for improved visibility into the longer-term financial trajectory of their institutions. eBook Charting a Strategic Path to Sustainability As universities face difficult financial challenges, integrated strategic financial planning helps identify options to keep institutions on a sustainable path forward. Blog The Partnership Option A university explores partnerships as a middle ground between its current state and a cost reduction effort that would eliminate programs and services. Blog Making Difficult Decisions With the need for further cost savings to ensure long-term financial viability, university leadership makes difficult decisions on underperforming programs. Blog Pagination First page First Previous page ‹ Page 1 Current page 2 Page 3 … Next page › Last page Last
Partnerships to Build and Sustain Adult Learning Programs Look beyond universities to a wider community of partners that can help build and sustain relevant and engaging adult learning programs. Blog
A Customer-Centric Strategic Planning Process Sustaining Higher Ed is a monthly blog dedicated to helping college administrators and board trustees lead their organizations toward greater financial stability so they can stay on... Blog
If Students Are Customers, Are Colleges and Universities Retailers? Sustaining Higher Ed is a monthly blog dedicated to helping college administrators and board trustees lead their organizations toward greater financial stability so they can stay on... Blog
Customer-Centric Brand Management for Higher Ed The focus on the customer is critical because it is the customer who defines the brand. Put simply, a college or university’s brand is what its customers—current and potential—perceive it to be. In the long run, retaining current customers and attracting new ones is far more important than maintaining the brand. Blog
How Desired Customer Outcomes Can Drive Innovation in Higher Ed The process of defining desired customer outcomes requires work, and that task is made more complicated for higher ed institutions because their services are often delivered over a course of years and extend across multiple areas, including academics, student housing, campus life, and job placement. Blog
From Strategy to Execution: The Four A’s in Academia The unique characteristics of academic institutions can compound the difficulties, but colleges and universities that are serious about putting their strategy into action need to face this challenge head on. Blog
As Pandemic Pushes Higher Ed Closer to Demographic Cliff, Institutions Must Consider Strategic Options The pandemic’s effects on enrollment offer a preview of what lies ahead for colleges and universities as they approach the demographic cliff. Now is the time to consider what strategic options are available to your institution. Blog
Choosing What Not to Do Sustaining Higher Ed is a monthly blog dedicated to helping college administrators and board trustees lead their organizations toward greater financial stability so they can stay on... Blog
4 Best Practices in Financial Planning for Higher Education, 2nd Edition Given the number and magnitude of external pressures in higher education, the need for robust long-range financial planning is more critical than ever. In addition, Boards are increasingly asking for improved visibility into the longer-term financial trajectory of their institutions. eBook
Charting a Strategic Path to Sustainability As universities face difficult financial challenges, integrated strategic financial planning helps identify options to keep institutions on a sustainable path forward. Blog
The Partnership Option A university explores partnerships as a middle ground between its current state and a cost reduction effort that would eliminate programs and services. Blog
Making Difficult Decisions With the need for further cost savings to ensure long-term financial viability, university leadership makes difficult decisions on underperforming programs. Blog