Search Sort by Newest to OldestOldest to NewestRelevanceA-ZZ-A Pagination First page First Previous page ‹ … Page 9 Page 10 Current page 11 Winter 2018 Kaufman Hall Report: Faster, Bigger, and Broader - Healthcare Disruption in 2018 Read the lead article for perspective on how healthcare providers can adapt the strategies of Internet economy leaders to succeed in today’s environment. Article 2017 State of Consumerism in Healthcare Benchmarks for how well America’s hospitals and health systems are prioritizing consumerism and building consumer-centric capabilities. Research Report The Consumer Imperative for Children's Hospitals Simply stating your value to consumers isn’t enough. Children’s hospitals should prove value with facts and analysis. Here’s how to get started. Article Summer 2016 Kaufman Hall Report: Elevating Your Organization's Consumerism IQ The lead article in the Summer 2016 Kaufman Hall Report discusses how organizations can achieve five business outcomes for more consumer-centric care. Article Redefining the Patient Experience: Brief 6 in Meeting the New Consumer Expectations Patient experience is far more than just what occurs while the patient is in a healthcare facility. It encompasses the total experience of an individual as he or she navigates the process of deciding on the care need and the provider, and then receives the service and has post-use interactions and effects. Learn the importance for innovating the patient experience by mapping it out and stepping into the patient’s shoes in Brief 6 of the series Meeting the New Consumer Expectations. Article Four Benefits of Segmenting Your Consumers: Brief 5 in Meeting the New Consumer Expectations Healthcare consumers are not homogeneous. They have different needs, wants, attitudes, and behaviors related to healthcare decision making and use. Learn how providers can take a segment-specific approach to achieve four business imperatives in Brief 5 of the series Meeting the New Consumer Expectations. Article Innovation: A Playbook That Lets Boards, Leaders Achieve Health System Success Learn 4 steps that can help hospital & health system boards and leaders develop a sustainable innovation strategy by drawing on techniques and perspectives from multiple industries. Article Children's Hospitals in the Spotlight: Understanding the Price Risk Pricing trends may be putting some key services provided by children's hospitals at risk, suggest the findings of a Kaufman Hall survey of more than 1,100 commercially insured families across the country. Article How to Improve Population Health Management Population Health Management goals for patient populations include better health and better care, lower costs and improved access and outcomes. Read this article for a proposed leadership mindset that focuses on four imperatives to spur progress toward meeting these goals. Article Pagination First page First Previous page ‹ … Page 9 Page 10 Current page 11
Winter 2018 Kaufman Hall Report: Faster, Bigger, and Broader - Healthcare Disruption in 2018 Read the lead article for perspective on how healthcare providers can adapt the strategies of Internet economy leaders to succeed in today’s environment. Article
2017 State of Consumerism in Healthcare Benchmarks for how well America’s hospitals and health systems are prioritizing consumerism and building consumer-centric capabilities. Research Report
The Consumer Imperative for Children's Hospitals Simply stating your value to consumers isn’t enough. Children’s hospitals should prove value with facts and analysis. Here’s how to get started. Article
Summer 2016 Kaufman Hall Report: Elevating Your Organization's Consumerism IQ The lead article in the Summer 2016 Kaufman Hall Report discusses how organizations can achieve five business outcomes for more consumer-centric care. Article
Redefining the Patient Experience: Brief 6 in Meeting the New Consumer Expectations Patient experience is far more than just what occurs while the patient is in a healthcare facility. It encompasses the total experience of an individual as he or she navigates the process of deciding on the care need and the provider, and then receives the service and has post-use interactions and effects. Learn the importance for innovating the patient experience by mapping it out and stepping into the patient’s shoes in Brief 6 of the series Meeting the New Consumer Expectations. Article
Four Benefits of Segmenting Your Consumers: Brief 5 in Meeting the New Consumer Expectations Healthcare consumers are not homogeneous. They have different needs, wants, attitudes, and behaviors related to healthcare decision making and use. Learn how providers can take a segment-specific approach to achieve four business imperatives in Brief 5 of the series Meeting the New Consumer Expectations. Article
Innovation: A Playbook That Lets Boards, Leaders Achieve Health System Success Learn 4 steps that can help hospital & health system boards and leaders develop a sustainable innovation strategy by drawing on techniques and perspectives from multiple industries. Article
Children's Hospitals in the Spotlight: Understanding the Price Risk Pricing trends may be putting some key services provided by children's hospitals at risk, suggest the findings of a Kaufman Hall survey of more than 1,100 commercially insured families across the country. Article
How to Improve Population Health Management Population Health Management goals for patient populations include better health and better care, lower costs and improved access and outcomes. Read this article for a proposed leadership mindset that focuses on four imperatives to spur progress toward meeting these goals. Article