After several years of research and development, the automated teller machine made its first appearance in 1967 at a branch of London’s Barclay’s Bank. Two years later, the first U.S. ATM was installed at a branch of the Chemical Bank on Long Island.

October was a challenging month for hospitals and health systems nationwide amid ongoing instability spurred by the COVID-19 pandemic. Margins and volumes fell, revenues flattened, and...

As the economic impacts of the pandemic continue to unfold, many adults will need to find work in new industries and will require new skills to do so. Read more.

The nation’s hospitals continue to face an uncertain operating environment, with margins fluctuating from month to month. Although September 2020 margins were above September 2019...

The Physician Flash Report features real-time physician production, compensation, and operating expense data that is updated quarterly. Read more!

Kaufman Hall has been tracking the growing influence of consumer decision-making in healthcare—commonly referred to as “consumerism”—for the past five years. Changes in the consumer...

For the past 3 years, we've surveyed hospitals and health systems on their performance improvement and cost transformation efforts. This year, these efforts met an historic challenge with the COVID-19 pandemic.

Corporate resiliency is the ability to withstand adverse changes to the core business model. A critical response factor is the capacity to adapt—to manage the organization to a...