Jill Delk
Jill Delk is a Senior Vice President in Kaufman Hall’s Clinical Solutions practice, specializing in performance improvement.
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Erik Swanson
Erik Swanson is a Managing Director leading Kaufman Hall’s Data and Analytics Group where he focuses on providing cutting-edge data science tools to our clients to provide deeper and more timely insight, drive operational improvement, develop thought leadership, and produce the most meaningful outcomes.
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Creating Patient-Centered Access to Care
When your mother is sick, do you give her the number to your health system’s call center and hope for the best? Or do you start working your relationships to figure out how to get her...
Article
Physician Flash Report: August 2021
Physician groups across the country saw productivity and revenue improvements in the second quarter compared to pre-pandemic levels seen in Q4 2019.
Research Report
Coming to Your Market Soon: Primary Care Physicians Empowered by Choice
The aggressive growth plans of physician practice disruptors mean that competitive dynamics might change—and change quickly—in many local markets. Learn how independent physician groups and health systems can respond.
Article
Balancing The Physician Enterprise Triangle: Achieving Equilibrium Amid Rapid Change
The human body is equipped with a heart, blood, and blood vessels that work together to provide adequate tissue perfusion. This concept, known as the “perfusion triangle,” is essential...
Article
Re-setting the Healthcare Gyroscope
The healthcare gyroscope is a delicate combination of management, governance, and medical attitudes and processes that keeps all complex healthcare organizations functioning in a way that serves the best interests of its patients and associated communities.
Thoughts from Ken Kaufman
Physician Flash Report: June 2021
Physician groups across the country continued to see key performance metrics return to near pre-pandemic levels in the first quarter of 2021, suggesting an end to the volatility driven by COVID-19 that rocked practices throughout 2020.
Research Report
Board Dialogue: Podcast with Ken Kaufman - Episode 3: Overcoming the Board’s Post-Pandemic “Languishing”
On this episode, Ken Kaufman, Chair of Kaufman Hall, and Michael Peregrine, Partner at McDermott, discuss the board’s top post-pandemic governance and leadership challenges.
Thoughts from Ken Kaufman
Planning for Resiliency on the Journey Forward
If the pandemic has taught us anything, it is that healthcare organizations must build resiliency to withstand the shocks that may come their way and be in a position to pursue the opportunities that rapid and significant change can create.
Research Report
Addressing the Behavioral Health Crisis
Before the COVID-19 pandemic struck, the U.S. was already facing a behavioral health crisis. Since the pandemic began last year, the magnitude of that crisis has grown: Approximately...
Article
Dynamic Financial Planning Provides a Hedge Against Future Disruption
The impact of the COVID-19 pandemic has introduced new and potentially long-lasting volatility into traditional financial planning processes at hospitals and health systems. Financial...
Article