Roy brings to the table over two decades of diverse experience in the healthcare industry, spanning prehospital and hospital settings. He has expertise working with hospitals of all sizes, including large academic medical centers and community hospitals, focusing on capacity and throughput.

Katerie is a Managing Director at Kaufman Hall and brings over 25 years of experience in the healthcare industry.

Christen is Senior Vice President at Kaufman Hall, where she leverages her extensive 25-year background in healthcare spanning clinical, advisory and administrative roles.

Rick has over 30 years of healthcare and performance improvement experience. In his current role with Kaufman Hall, he leads consulting engagements in the improvement of value capture through infection reduction, quality metric improvement, surgical patient process optimization, LOS reduction and surgical patient flow enhancement.

As Kaufman Hall Senior Vice President, Tom serves key health systems across the U.S. managing large and complex improvement efforts for top Kaufman Hall clients. In this role, Tom leads diverse teams in identifying, framing and executing client cost, quality and growth opportunities.

Dwayne brings over 35 years of experience in executive leadership, with over 15 years in healthcare. He leads business development and oversees the delivery of Kaufman Hall’s largest, most complex consulting engagements.

Shruti is a Senior Vice President for Kaufman Hall’s Revenue and Operations Improvement practice. Her responsibilities include assessment analysis and implementation of operational improvement initiatives related to clinical documentation integrity and compliance, for providers, hospitals and health systems nationwide.

Connor Loftus is a Senior Vice President in Kaufman Hall’s Revenue & Operations Improvement (ROI) practice. He partners with hospitals and health systems to identify and implement changes that optimize operational performance and financial margin.

Kyle is a Managing Director for Kaufman Hall’s Revenue & Operations Improvement practice. His responsibilities include managing the ROI Practice’s Technology Team, delivering software and data management solutions for our clients, and helping to drive our consulting technology strategy.

Kimberly Gilbert is a Senior Vice President for Kaufman Hall’s Revenue & Operations Improvement practice.