Search Sort by Newest to OldestOldest to NewestRelevanceA-ZZ-A Perioperative Performance Is a Team Sport — Systems Thinking for Better OR Results Explore why improving perioperative performance requires a systemwide, team-based approach—not just fixing individual metrics—and how hospitals can optimize OR capacity, coordination, and decision-making for sustained performance improvement. Article Average performance in the ED jeopardizes patient safety, margins and morale For many health systems, the emergency department (ED) is the front door. Patients seeking emergency care arrive expecting timely care. Their ED experience often shapes their trust and impression of the organization. Article Healthcare systemness in action After successfully reducing average length of stay (LOS) at its flagship hospital, Carilion Clinic set out to do something many health systems attempt, but few achieve: replicate a successful intervention across a diverse set of regional facilities. The result is a case study in the power and the challenge of operational systemness. Article Developing the playbook to provide patients timely access to care The critical link between patient access and loyalty means that even a modest increase in loyal patients can significantly boost revenue. Many health systems, however, capture less than half of a patient’s total healthcare spend due to poor access and scheduling inefficiencies. Article Four Strategies to Reduce Emergency Department Overcrowding Emergency department overcrowding has been a problem for decades, but there is evidence that it is getting worse. Article
Perioperative Performance Is a Team Sport — Systems Thinking for Better OR Results Explore why improving perioperative performance requires a systemwide, team-based approach—not just fixing individual metrics—and how hospitals can optimize OR capacity, coordination, and decision-making for sustained performance improvement. Article
Average performance in the ED jeopardizes patient safety, margins and morale For many health systems, the emergency department (ED) is the front door. Patients seeking emergency care arrive expecting timely care. Their ED experience often shapes their trust and impression of the organization. Article
Healthcare systemness in action After successfully reducing average length of stay (LOS) at its flagship hospital, Carilion Clinic set out to do something many health systems attempt, but few achieve: replicate a successful intervention across a diverse set of regional facilities. The result is a case study in the power and the challenge of operational systemness. Article
Developing the playbook to provide patients timely access to care The critical link between patient access and loyalty means that even a modest increase in loyal patients can significantly boost revenue. Many health systems, however, capture less than half of a patient’s total healthcare spend due to poor access and scheduling inefficiencies. Article
Four Strategies to Reduce Emergency Department Overcrowding Emergency department overcrowding has been a problem for decades, but there is evidence that it is getting worse. Article
