A patient's conversation with a hospital executive shows the remarkable power of listening to patients.

Healthcare's future is being shaped by the some of the biggest companies in the world. However, the Federal Trade Commission seems intent on keeping hospitals from shaping that future.

An MRI company offering low price, high quality, and high convenience could be a model for future healthcare disruption.

Healthcare finance can be a daunting topic, but the need for continued accessible and thorough education is ever-present and urgent. Authored by Kenneth Kaufman, Managing Director and...

Significant examples are emerging of people using the Internet and related technology to completely bypass physicians and legacy healthcare systems.

Numerous parallels can be drawn between retail and healthcare. Like healthcare, retail is beset by converging forces, including large-scale disruptive competitors, intense pricing pressures, and an ever-mounting need to optimize efficiencies

Amazon has redesigned the process of shopping by focusing on its simplest components: enter the store, take your items, and leave. It has isolated the most frustrating components—checkout and payment—and used sophisticated computer vision and machine learning to make them invisible to the consumer. The Amazon Go store is a relatively small-scale experiment that will teach Amazon more about how retail can be reimagined. We can expect that Amazon’s lessons from this experiment will be applied on an increasingly broader scale.

“Lower forever” is a term used inside oil giant Shell to describe future oil prices. Not “temporary downturn” or “entering a new cycle,” but “lower forever.” The demand for fossil fuel...

The ability to create and grow ecosystems is a fundamental principle for success in the internet economy. The imperative to create an immersive ecosystem, where the consumer can interact independent of location or a particular device, has made the line between digital and physical environments increasingly irrelevant.

It is tempting to disparage Blockbuster, Borders, and other companies that have suffered highly public business disruption at the hands of the internet economy. From the comfortable...