We’re observing something unique in the industry – a paradigm shift in where patients go to get their care and how they receive it. We see it in telehealth, consumerism and nontraditional delivery models nationwide. This movement, encompassing both technology and digital access, requires a change in how we engage patients and a continued focus on the consumer.

In this podcast, thought leaders Dan Clarin, CFA, Managing Director at Kaufman Hall and Marcy Tatsch, President at Vyne Medical, discuss new findings from Kaufman Hall’s 2021 State of Consumerism survey and opportunities for providers to thrive through collaboration, integration and innovation.

For additional insight, download the State of Consumerism in Healthcare 2021: Regaining Momentum report.

Meet the Author

Dan Clarin

Managing Director
Dan Clarin is a leader in Kaufman Hall’s Strategic and Financial Planning practice, with a focus on consumer-centric strategies.
Learn More About Dan