Listen to Kaufman Hall and Sg2 experts as they co-present highlights from recent annual research data regarding the evolving Healthcare Consumer.

Several health systems launched or ramped up their PSHPs after the Affordable Care Act was passed in 2010, taking advantage of growth in key market segments and providing an additional revenue source while supporting their community-centered missions.

In a roundtable discussion, Kaufman Hall Managing Directors Matthew Bates and Nora Kelly and Senior Vice President Max Timm discuss the rise of risk-based contracting in value-based healthcare arrangements, what providers and insurers need to watch out for, and what success in risk-based contracting will look like.

We have entered a financial moment when paying attention to the sunk cost fallacy will be central to maintaining, or recovering, the financial, clinical, and mission strength of America’s hospitals.

In the two and half years since the COVID-19 pandemic hit the United States in March 2020, consumer behavior has shifted dramatically—and potentially irreversibly—in every aspect of American life.

A successful strategy for growth defines a long-term view of your organization’s future. New factors emerging during the COVID-19 pandemic have intensified the imperative for growth; this article explores how to define the why and how of your growth strategy in a changed marketplace.

Gordon Gee, president of West Virginia University, sat down with the Kaufman Hall Higher Education team to reflect on his 42-year career as a university president and discuss the challenges facing higher education leadership today.

Amazon’s recent acquisition of primary care company One Medical raises critical questions about what impact this deal could have on the way health care is delivered in the United States.

In the current environment—with an uncertain recovery from COVID’s impacts, workforce shortages, heightened geopolitical tensions, inflationary pressures, and rising interest rates...

Organizations that pursue consumer strategies and value-based approaches together will be much more likely to achieve their goals while increasing their ability to effectively compete against new industry entrants.

The possibility of breached covenants is a symptom of deeper problems that require an all-hands-on-deck approach to get back on a sustainable path.