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“Lower forever” is a term used inside oil giant Shell to describe future oil prices. Not “temporary downturn” or “entering a new cycle,” but “lower forever.” The demand for fossil fuel...

Amazon has redesigned the process of shopping by focusing on its simplest components: enter the store, take your items, and leave. It has isolated the most frustrating components—checkout and payment—and used sophisticated computer vision and machine learning to make them invisible to the consumer. The Amazon Go store is a relatively small-scale experiment that will teach Amazon more about how retail can be reimagined. We can expect that Amazon’s lessons from this experiment will be applied on an increasingly broader scale.

Numerous parallels can be drawn between retail and healthcare. Like healthcare, retail is beset by converging forces, including large-scale disruptive competitors, intense pricing pressures, and an ever-mounting need to optimize efficiencies

Amazon is experimenting with same-day delivery by drones, delivering packages inside your home even when you are away, and eliminating traditional check-out from retail stores. These...

This week, four game-changing healthcare deals were announced within five days. Despite different characteristics, these deals demonstrate a common message: that a whole different level of scale is needed to survive and thrive in the new market realities of healthcare.

When people didn’t return video rentals on time, Blockbuster saw that behavior from the perspective of a movie-rental company—as a problem to be fixed with late fees and changes to the...

“Companies never choose to die, and yet many by not evolving are enabling that kind of fate.”

When any disruptive force appears to threaten the physical wellbeing of patients—or the financial wellbeing of hospitals and physicians—the understandable first response is to push back.

“Finding those points where there’s common ground is where you can really make some progress.” Kaufman Hall: What is your system’s most innovative program today? David Blom: Our...

Anthem Blue Cross Blue Shield, the second largest commercial health insurer in the country, is sending a strong message to hospitals about their prices. That message is: “enough.”

The pace of healthcare consolidation has been accelerating significantly. Between 2006 and 2016, the number of announced hospital and health system transactions increased 55 percent. As I discuss these trends with healthcare executives across the country, the question I hear most often is: What is the endgame?

Q&A with Bruce Lawrence, President and CEO, INTEGRIS Read this Q&A to hear how INTEGRIS positions itself for changes to healthcare's business model, if they are able to link consumer focus with strategy for growth, and how it approached innovation at the system level.