All Featured Insights

A deeper dive into the numbers behind the numbers in Kaufman Hall’s National Hospital Flash Report generates a nuanced story, with results that are relevant to setting long-term social health policy agenda and to the strategic management of complex provider organizations.

The problems with Boeing hold lessons for healthcare, an industry that—like aerospace—cannot afford to make mistakes. Hospital and health system leaders must build and maintain high reliability organizations.

John Lynch was hired by the San Francisco 49ers in 2017 to turn the team around. The vision he created for the team holds important lessons for healthcare leaders working to acquire and retain the very best talent.

Former UCLA basketball coach John Gooden believed that quickness and a sense of urgency was absolutely necessary to winning in a competitive environment. But quickness must be accompanied by emotional and professional balance in order to achieve excellence.

Watch Kaufman Hall managing directors Dan Clarin and Sarah Wiley for insights from our latest State of the Healthcare Consumer Report. The team explores the current state of health system growth and performance measurement.

The Health Insurance Exchange (HIX) or Marketplace segment can be considered the largest growth market in the payer sector after Medicare Advantage (MA). From a relative low of 11.4 million members in 2020, the HIX market grew to 16.4 million members in 2023.

The hospital leadership issues that really matter right now center around the ability of hospital executives to possess and demonstrate an authentic emotional IQ to lead a diverse workforce in difficult circumstances.

Artificial intelligence is developing rapidly and relentlessly pushing into business practice generally, and healthcare specifically. Healthcare leaders must learn how the endless potential applications of AI might affect their organizations in the very near future.

The concepts of fluid and crystallized intelligence explored by Arthur Brooks in his new book, “From Strength to Strength,” offer a new way for health system leaders to look at their executive team and find the proper balance between different types of intelligence.

This week’s graphic features our assessment of the many emerging competitive challenges to traditional health systems.

Explore the current state of health system growth and performance measurement; progress the industry has made in adopting consumer-centric, relationship-focused metrics; the barriers they face; and the types of decisions and strategies that arise from taking a more consumer-centric approach.

Today, the commercial group health insurance market is hollowing out, primarily driven by affordability pressures that have been building for decades.