Search Sort by Newest to OldestOldest to NewestRelevanceA-ZZ-A Patient Access Problems: Research and Observations on the Appointment Process Why are hospitals unable to efficiently fill their appointment slots, even in the face of very significant demand? Lessons from the airlines on how they fill seats can help provide solutions to this problem. Thoughts from Ken Kaufman Requirement of a High Performing Healthcare Organization More management time must be focused on creating a world-class appointment system at all levels of the delivery system. Moving management of your overall appointment process up your priority list will pay material dividends. Thoughts from Ken Kaufman What Would You Do If You Were CEO of State Farm? The well-worn phrase “culture eats strategy for breakfast” has new relevance in American business these days. Take the case of State Farm insurance. For almost ten years, Green Bay... Thoughts from Ken Kaufman Getting Culture Right Today, American culture is changing so quickly and with such a high degree of nuance that it is increasingly difficult both to interpret and to navigate. However, navigating how those... Thoughts from Ken Kaufman
Patient Access Problems: Research and Observations on the Appointment Process Why are hospitals unable to efficiently fill their appointment slots, even in the face of very significant demand? Lessons from the airlines on how they fill seats can help provide solutions to this problem. Thoughts from Ken Kaufman
Requirement of a High Performing Healthcare Organization More management time must be focused on creating a world-class appointment system at all levels of the delivery system. Moving management of your overall appointment process up your priority list will pay material dividends. Thoughts from Ken Kaufman
What Would You Do If You Were CEO of State Farm? The well-worn phrase “culture eats strategy for breakfast” has new relevance in American business these days. Take the case of State Farm insurance. For almost ten years, Green Bay... Thoughts from Ken Kaufman
Getting Culture Right Today, American culture is changing so quickly and with such a high degree of nuance that it is increasingly difficult both to interpret and to navigate. However, navigating how those... Thoughts from Ken Kaufman
