SKOKIE, Ill. – September 6, 2016 – Kaufman Hall, a leading provider of management consulting services, and enterprise performance management and decision support software, today announced that Axiom Software has been rated highly for overall customer satisfaction in the 2016 Business Performance Management Vendor Landscape Matrix from BPM Partners. With an overall satisfaction score of 4.7 out of 5.0, Axiom out-performed top enterprise competitors across the board in a variety of categories.
The business landscape is more competitive than ever, and forward-thinking organizations require high-performing solutions, like Axiom Software, to help optimize their strategic financial and operational planning. BPM Partners, a leading independent authority on business performance management (BPM) and related business intelligence solutions, awarded Axiom Software a ‘good’ to ‘excellent’ rating across all satisfaction metrics, with the highest ‘excellent’ rating given on eight key metrics. Axiom Software also out-performed top competitors across critical satisfaction metrics, including: price and value; product functionality; ease of use; ease of implementation; product performance; product quality; customer support; and vendor consulting.
Rapid Growth, High Customer Satisfaction
As more organizations are recognizing the critical need to adopt modern business planning tools and processes, Axiom Software continues to see rapid growth and success in the marketplace. The company saw a nearly 50 percent increase in software sales in 2015, including over 300 percent growth in cloud implementations. Additionally, the company has already signed more than 40 new enterprise customers year-to-date in 2016.
Kaufman Hall is widely recognized for its industry-specific expertise and tailored software solutions in healthcare, banking and higher education, providing strategic consulting and performance management software solutions to major enterprise customers. Leading organizations and prestigious universities – including Ascension Health, Trinity Health and Dignity Health, three of the largest non-profit health systems in the U.S.; Yale University, Tufts University, and George Washington University – have chosen Axiom Software to help them achieve their most strategic financial and operational goals.
“Axiom Software continues to have some of the highest customer satisfaction ratings of any major performance management vendor,” said Craig Schiff, president and CEO at BPM Partners. “Their strategy of focusing on several verticals utilizing their core product combined with industry-specific best practices is clearly succeeding.”
Modern, Flexible Solution
Many customers joining the Axiom Software roster are making a strategic move to avoid the pitfalls of over-reliance on spreadsheets, or upgrade from outdated enterprise resource planning (ERP) software from mega-vendors, such as Oracle, IBM and SAP. With Axiom Software’s modern, flexible and easy-to-use software platform, organizations can more effectively leverage financial and operational data to become more nimble, and improve strategic decision making and organizational performance.
BPM Partners recommends Axiom Software as a good choice for anyone looking for a comprehensive and unified performance management solution with strong scenario modeling and detailed profitability analysis capabilities. Based on Microsoft Azure and certified as SOC2 compliant, Axiom Software delivers a secure, enterprise-grade solution, whether customers choose to host their solutions locally or in the cloud.
“We are honored that the BPM Partners’ report validates our strong commitment to delivering the best possible solution to our Axiom Software customers,” said Tom Walsh, CEO of Kaufman Hall Software. “Amid our rapid growth, we are proud to have kept a laser focus on maintaining high levels of customer satisfaction.”
The report from BPM Partners adds to the list of recent accolades from industry analysts, including Gartner and Blue Hill Research.
About Kaufman Hall
Kaufman Hall provides management consulting services, and enterprise performance management and decision support software that help organizations realize sustained success amid changing market conditions. Since 1985, we have been a trusted advisor to boards and executive management teams, helping them incorporate proven methods into their strategic planning and financial management processes, and quantify the financial impact of their plans and strategic decisions to consistently achieve their goals. Kaufman Hall’s Axiom Software provides sophisticated, flexible performance management solutions that empower finance professionals to analyze results, model the future, and optimize organizational decision making. Solutions for budgeting and forecasting, strategy management, reporting and analytics, financial close and consolidations, profitability and cost management are delivered on a single integrated software platform.
Director of Public Relations
Kaufman Hall / Axiom Software
Phone: 503-977-0234, ext. 545