COVID-19 has provided a “crisis opportunity for leadership,” and healthcare organizations that are taking an enterprise-wide approach to the challenges of the pandemic are the ones that will emerge stronger, says Jefferson Board Chair Patricia Wellenbach. She spoke during a recent panel discussion at Kaufman Hall’s annual Healthcare Leadership Conference. Nearly 2,000 registrants attended the virtual event for four conversations on the current and future impacts of COVID-19 and other key industry trends.

Read the Fall 2021 Kaufman Hall Report for more highlights from the conference. Also included in this issue:

  • Key findings from our annual Healthcare Consumerism Survey
  • Highlights from the State of Performance Improvement in Healthcare Survey
  • The latest data on how escalating expenses are affecting performance at hospitals, health systems, and physician groups nationwide