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All Featured Insights

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transforming_the_patient_experience-_one_patients_story

Transforming the Patient Experience: One Patient's Story

A patient's conversation with a hospital executive shows the remarkable power of listening to patients.
Thoughts from Ken Kaufman
Woman standing on mapped road

A Roadmap for Post-Merger Integration

Effective post-merger integration requires a rigorous and systematic approach involving four key stages.
Article

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