Search Sort by Newest to OldestOldest to NewestRelevanceA-ZZ-A Patient Access Problems: Research and Observations on the Appointment Process Why are hospitals unable to efficiently fill their appointment slots, even in the face of very significant demand? Lessons from the airlines on how they fill seats can help provide solutions to this problem. Thoughts from Ken Kaufman Developing the playbook to provide patients timely access to care The critical link between patient access and loyalty means that even a modest increase in loyal patients can significantly boost revenue. Many health systems, however, capture less than half of a patient’s total healthcare spend due to poor access and scheduling inefficiencies. Article Four Strategies to Reduce Emergency Department Overcrowding Emergency department overcrowding has been a problem for decades, but there is evidence that it is getting worse. Article Requirement of a High Performing Healthcare Organization More management time must be focused on creating a world-class appointment system at all levels of the delivery system. Moving management of your overall appointment process up your priority list will pay material dividends. Thoughts from Ken Kaufman
Patient Access Problems: Research and Observations on the Appointment Process Why are hospitals unable to efficiently fill their appointment slots, even in the face of very significant demand? Lessons from the airlines on how they fill seats can help provide solutions to this problem. Thoughts from Ken Kaufman
Developing the playbook to provide patients timely access to care The critical link between patient access and loyalty means that even a modest increase in loyal patients can significantly boost revenue. Many health systems, however, capture less than half of a patient’s total healthcare spend due to poor access and scheduling inefficiencies. Article
Four Strategies to Reduce Emergency Department Overcrowding Emergency department overcrowding has been a problem for decades, but there is evidence that it is getting worse. Article
Requirement of a High Performing Healthcare Organization More management time must be focused on creating a world-class appointment system at all levels of the delivery system. Moving management of your overall appointment process up your priority list will pay material dividends. Thoughts from Ken Kaufman
