The more we learn about the revenue shock that hospitals are experiencing from COVID-19, the clearer it becomes that recovering from that shock will require a rethinking of hospital operations. Read more.
The most dangerous fallacy about fighting the financial effects of COVID-19 is that it’s necessary to wait for the current uncertainty to clear before developing the financial foundation of an essential recovery plan. Read more.
Every day, as we scroll through our news feeds, we are confronted with headlines that paint a picture of what can appear to be business anarchy. Read more about the 5 organizing principles of the internet economy.
There was an attempt in a recent report to discredit consolidation in the hospital sector. The reality is it's impossible to determine from this opaque subset of hospital mergers that hospital consolidation as a whole is a good or a bad idea. Read more.
The instinct of legacy organizations, confronted with a new business model, is to close ranks. In many cases, this means first trying to save the existing culture. Read how your organization can learn and improve.
Hospitals’ traditional facility footprint simply is no longer aligned with the realities of how healthcare is being delivered today, or how it will be delivered in the future. Read more from Thoughts from Ken.
As Ken Kaufman speaks with healthcare executives around the country, he receives many questions about the CVS Health/Aetna and UnitedHealth/Optum business models. Read more about his take on the matter.
Having worked in healthcare for more than 40 years, I frequently am told stories about people’s encounters with the U.S. healthcare system. Here is one I heard recently from a friend of mine that got me thinking about the word "patient" and how I'd like my healthcare provider to think of me.
Best-picture nominations for Amazon and Netflix movies are the latest signal of the rise of the subscription model in the internet economy. My latest blog examines how this model can generate consumer engagement and recurring revenue in healthcare.
We have all seen the attacks on hospitals for exercising their right to merge and make decisions about how to best fulfill their missions in a rapidly changing competitive environment. In this blog post, Kaufman Hall presents its point of view on this critical issue.
The ability to create and grow ecosystems is a fundamental principle for success in the internet economy. The imperative to create an immersive ecosystem, where the consumer can interact independent of location or a particular device, has made the line between digital and physical environments increasingly irrelevant.