Q&A with Bruce Lawrence, President and CEO, INTEGRIS Read this Q&A to hear how INTEGRIS positions itself for changes to healthcare's business model, if they are able to link consumer focus with strategy for growth, and how it approached innovation at the system level.
Thoughts from Ken Kaufman
Get full details on overall healthcare consumerism performance - there are new expectations for access, convenience, and low prices.
Having a strong consumer focus has become a fundamental organizational competency in today’s U.S. healthcare system.
Learn how a California hospital is implementing consumer-oriented strategies to optimize the patient experience.
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