The fourth annual report details industry performance related activities designed to enable patients to become wholly involved in their healthcare decisions. Inside the report, we'll share all the key findings and proven best practices for designing consumer pricing, access, experience, and infrastructure strategy.
Q&A with Bruce Lawrence, President and CEO, INTEGRIS Read this Q&A to hear how INTEGRIS positions itself for changes to healthcare's business model, if they are able to link consumer focus with strategy for growth, and how it approached innovation at the system level.
Thoughts from Ken Kaufman
Having a strong consumer focus has become a fundamental organizational competency in today’s U.S. healthcare system.
Learn how a California hospital is implementing consumer-oriented strategies to optimize the patient experience.
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