With more than 30 years of healthcare experience, Joni Coccagna works with hospitals and health systems nationwide to optimize performance improvement with data-driven solutions that help organizations navigate the ever-changing healthcare environment. Her areas of expertise include hospital and health system operations, change management, business process improvement, and physician-health system alignment.

As a registered nurse, Joni’s experience spans the clinical, administrative, and consulting sides of the industry. Prior to Kaufman Hall, she was a Director with Prism Healthcare Partners LTD, where she led integrated performance improvement engagements and was a leader with the labor, non-labor, and clinical project teams. Joni earned an M.B.A. and a Masters in Health Services Management from Webster University, and a B.S.N. from Notre Dame of Maryland University.