Jay Spence is Vice President of Healthcare Product Management and Strategy with Kaufman Hall’s Software Division. In that role, he focuses on shaping and executing the firm’s software strategy and product roadmap ensuring Kaufman Hall solutions continue to evolve to address the changing needs of healthcare organizations.

Mr. Spence has more than 25 years of experience working in the healthcare industry helping organizations leverage technology to improve their financial management capabilities. He joined Kaufman Hall in 2014 with the firm’s acquisition of Axiom EPM, where he served as Vice President of Healthcare Solutions since 2010.

Prior to Axiom EPM, Mr. Spence was a Senior Director for Healthcare Business Analytics at SAP Business Objects, supporting the development of business intelligence, planning, and cost accounting solutions for healthcare organizations. He also previously provided consulting and implementation direction for decision support systems and served as Director in Finance at the Queen’s Medical Center in Honolulu.

Mr. Spence has authored articles for various industry periodicals, including Trustee and the Healthcare Financial Management Association’s hfm magazine and Healthcare Cost Containment newsletter. He holds an M.B.A. from Hawaii Pacific University and a B.A. in Accounting from Babson College.

All Specialties:

Budgeting & Forecasting
Cost Accounting & Decision Support
Reporting & Analytics
Performance Improvement
Integrated Strategic Financial Planning

Insights from Jay Spence


Realizing Your Return on Analytics

Generating data alone does not bring clarity. A healthcare organization’s ability to sustain high-value care delivery and ensure its long-term strategic financial viability increasingly depends on how effectively it can apply data analytics to inform improvement efforts related to quality, cost, and patient experience.