The American Hospital Association (AHA) is hosting a webinar series conducted by Kaufman Hall’s Managing Directors Paul Crnkovich and Dan Clarin, authors of the recently released report, 2021 State of Consumerism in Healthcare Survey: Regaining Momentum.
This educational series is designed for hospital and health system leaders as they focus new models and resources on consumers and patients to improve access, convenience and outcomes in the post-COVID-19 environment.
- Webinar #1: Positioning Consumers for Success - Dec. 2, 1 – 2 p.m. ET
- Webinar #2: Driving Consumer-focused Access and Experience - Jan. 11, 1 – 2 p.m. ET
- Webinar #3: Mapping the Consumer’s Financial Experience - Feb. 8, 1 – 2 p.m. ET
- Webinar #4: Policy Implications for the Consumer Experience - Mar. 1, 1 – 2 p.m. ET
You must be an AHA member to register.
Questions? If you have questions or require assistance with registration, please contact Meghan Dio at the AHA: firstname.lastname@example.org.