• The Risk of Undermining a Complex System

    Policy changes to the U.S. healthcare system need to proceed thoughtfully and holistically to avoid unintended consequences for this complex and interdependent system.

    Read the Blog
  • What's Your Organization's Value Proposition?

    As a core imperative of the new healthcare era, hospital and health system leaders must focus on making customer wishes and requirements central to health and care delivery models.

    Read the Article
  • The Wicked Problem of the Internet Economy

    Ken Kaufman explains the "wicked problem" of the Internet's attack on legacy healthcare and how to meet this challenge.

    Download Podcast
  • Time for Strategic Planning to Look Outward

    Kaufman Hall strategy leader Mark Grube explains the importance of consumer insights to planning and how to put those insights into action.

    Download Podcast
  • What a French Electronics Store Can Teach Healthcare about Digital Strategy

    The digital success of a bricks-and-mortar electronics chain shuggests strategies for healthcare organizations in an increasingly digital world.

    Read the Blog